About Us

Our Mission

Free2Grow is proud to offer US based work from home opportunities. Free2Grow offers quality home service trained CSRs who have previous experience within the industry, providing you with the best customer service team for your business. Your dedicated Free2Grow team will provide your business with top of the line customer service as a service..

Meet Our Team

Jaelyn S

Jaelyn S.

Jaelyn is a dedicated professional serving as the Business Development Manager for Free2Grow. She grew up in the picturesque Lake of the Ozarks, Missouri. Jaelyn brings a unique perspective and strong work ethic to her role. A proud alumna of Columbia College, Jaelyn has honed her skills through years of experience in supporting home service businesses. Her background is characterized by a commitment to excellence and a results-oriented approach. Jaelyn is highly process-driven, ensuring that every aspect of her work aligns with the highest standards. With her expertise, passion, and high expectations for service delivery, Jaelyn is a driving force behind Free2Grow’s mission to empower businesses and elevate industry standards.

Lori P.

Lori is the Director of Operations for Free2Grow. She resides in the Shenandoah Valley. After years of working for a non-profit organization, serving people with developmental disabilities, she worked as a Legal Assistant in Criminal Defense. Lori went on to start her own business as a Virtual Assistant which sparked a future of working in the home service industry. She dedicated her career to helping business owners manage administrative tasks. Lori practices a streamlined approach to assisting customers based on empathy, efficiency, and quick problem-solving. She takes pride in collaborating with clients and building long lasting relationships. In her spare time, she likes to hike, explore walking trails, spend time with her family, and head to the beach.

Gabrielle S.

Gabrielle comes to us with 16 years experience in the service industry with the last 10 years being in HVAC/Plumbing, Successfully executing many roles within the trades she brings diverse skillset. Gabrielle graduated in 2016 from J.F. Drake State Community and Technical College in Huntsville, AL with a degree in Cyber Security. Gabrielle is also an entrepreneur/small business owner of children’s party entertainment business. In her free time she enjoys traveling with her 2 children showing them new experiences and creating memories.

Rebecca

Rebecca, known as Becca, is from Alexandria, Louisiana. Boasting six years of experience in customer service, she has established herself as a dedicated professional revered for her remarkable customer service skills and steadfast dedication to ensuring customer satisfaction. Becca’s passions extend beyond her professional pursuits, deeply rooted in her love for music and art. Her all-time favorite band, Family Force 5, resonates with her vibrant and creative spirit.

 

Jude

Jude, an experienced professional in remote customer care since 2022, brings key skills in communication, active listening, and problem-solving to her role. She is currently engaged to her partner of four years. In her free time, Jude enjoys crocheting, sewing, and spending time with her cats.

 

Hawke

With over seven years of experience in customer service, Hawke’s approach is distinctly marked by meticulous attention to detail. Having held various positions in the field, he possesses a deep-seated passion for assisting others and the unique ability to brighten someone’s day. Beyond the professional realm, Hawke is an avid collector of retro video games, showcasing a love for nostalgic digital adventures. In the kitchen, he transforms into a culinary enthusiast, delighting in the preparation of a diverse array of dishes.

 

Toshia

Toshia is the dynamic force in the professional administrative sector, boasting nearly fifteen years of experience. Her expertise has become an invaluable asset in helping small businesses achieve growth and success.  But Toshia’s talents extend far beyond the office. As a mom to two active teenagers, she’s also mastered the art of being a multi-tasking maven. Whether she’s playing the roles of a dedicated taxi driver, on-demand ATM, ever-ready snack grabber, or an enthusiastic coach, Toshia does it all with a signature flair.

Her loved ones know her for the unmistakable trail of sparkle she leaves wherever she goes, a testament to her vibrant and positive approach to both life and work. Toshia’s passion for her family and her career intertwines beautifully, making her not just a skilled professional but also a heartwarming presence in the lives of those she touches. At Free2Grow she brings this unique blend of professionalism, warmth, and sparkle, making her an integral part of the team.

 

Katie

Katie is from South Louisiana and appreciates the outdoors, engaging in hiking, exploring nature trails, and photography. As a dedicated mother of three, she thrives amidst the challenges and energy her family brings. Professionally, Katie has over a decade of customer service experience and nearly two years in leadership roles. Her commitment to self-improvement and professional development is integral to her role as an administrative assistant.

Meet The Founders

Nathan Keller

Co-Founder

Nate has spent over a decade in sales, operations and leadership. Nate served as the sales leader for a St. Louis start up that had a private equity exit after that he went on to work with some of the largest companies in the states of Missouri and Kansas as a representative for Oracle.  Missing the small business world he met success with a small software company that specialized in the energy sector. Feeling the need to start his own business he joined up with life long friend Charlie.  Nate’s passion for small business and wanting to see owner grow on their terms is something that drives him every day.

In his free time Nate enjoys spending time with his wife and and two kids, working out, and being outside.

Charlie Felker

Co-Founder

Charlie spent five years and four deployments serving as a Rifle Platoon Leader and Company Executive Officer with both the 82nd Airborne Division and 3rd Ranger Battalion during Operation Enduring Freedom. Charlie’s military honors include three Bronze Stars.  He has been the Board Chair of US Vets – Missouri since 2012. Charlie earned a Bachelor of Science from the United States Military Academy at West Point in 2006, and a Master of Business Administration from Washington University in St. Louis in May 2013.

Free2Grow exists to help the small business owners, owner/operators and other service based companies grow through handling back office tasks that frees up the business to focus on service fulfillment.

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Contact Us

6246 Walsh St.
St. Louis, Missouri 63109

(636) 764-6607
[email protected]