By the Book Plumbing

FREE2GROW and By the Book Plumbing

The Challenge :

By the Book Plumbing Heating Air Conditioning, a plumbing company in San Diego, CA, likely faced challenges similar to many plumbing businesses:
Missed calls:  Especially during peak hours or after-hours, potential customers might not reach a live representative and could abandon their call.
Inefficient scheduling:  The manual process of scheduling appointments could be time-consuming and prone to errors.
Inconsistent customer experience:  The quality of the customer experience might vary depending on the availability of staff.

The Results :

  • Increased Booking Rate: The testimonial mentions a 70% booking rate, indicating that the AI Voice tool was effective in converting inquiries into appointments.
  • Improved Call Capture: With a 100% call capture rate, the AI Voice system likely ensured that all calls were answered, even during off-peak hours.
  • Enhanced Efficiency:  Custom scripting and workflows implemented by Free2Grow likely streamlined the appointment scheduling process and reduced the workload for By the Book Plumbing Heating Air Conditioning's staff.

What By the Book Plumbing's Says:

"I've partnered with Free2Grow AI Voice and glad I did.  They've built an AI Voice tool dedicated to companies like mine."

Convinced yet? Let us help you Chose The Home Service Choice  for AI Voice

Ready to see how our AI voice solutions can transform your home service business? Getting started is easy, and we're excited to offer you a no-obligation trial.

Frequently asked questions

What is Free2Grow AI Voice Calling?
Free2Grow is an AI-powered voice answering solution designed to automate and streamline your business communications. Handle incoming calls, intelligently adapt to every call scenario, create leads and schedule appointments automatically into your CRM, and provide best-in-class customer service with Free2Grow.
How does Free2Grow work?
Free2Grow has been delivering premium customer service solutions within home services since 2019. Our mission is to provide best-in-class CSRs using cutting edge AI Voice technology.
Can I customize the AI Voice assistant?
Yes! Our AI Voice assistant is highly customizable.  You can build a script, inbound workflows, and a tailored voice.  Our ability to integrate with home service CRM’s makes customization even more productive for your business.
Is Free2Grow easy to set-up?
Yes! Our onboarding process is led by experienced Customer Service Representatives with home service and CRM experience.  They will walk you through the onboarding process which typically takes 1-2 weeks.  
Can Free2Grow handle complex customer inquiries?  
Yes! Our AI Voice tool will handle complex customer inquiries and can even route calls to dedicated staff as needed. The knowledge of our AI system also automatically improves over time for your business.  

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