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Frequently asked questions
What is the cost of Free2Grow?
We offer a month-to-month subscription for a flat rate based on the number of technicians you have. This includes unlimited calls and minutes, as well as spam filtering. For specific pricing, you will need to talk with one of our sales reps.
What CRM's does Free2Grow integrate with?
Free2Grow fully integrates with ServiceTitan, FieldPulse, and Housecall Pro. We are constantly working on new integrations and plan to integrate with more soon. We can also sync to a Google Calendar ifu don't use one of the three CRM's we integrate with today.
What is Free2Grow?
Free2Grow is an AI-powered voice answering solution built for the home services industry. It is designed to automate and streamline your business communications., handle incoming calls, intelligently adapt to every call scenario, create leads, and schedule appointments automatically into your CRM, all while providing best-in-class customer service.
How does Free2Grow work?
Free2Grow can be used as overflow, after-hours, or weekend phone support. You can select from a variety of voices, both male and female, and train through scripting and triggers to become an integral part of your team. When you sign up with Free2Grow, you are assigned an onboarding specialist and a dedicated customer success manager to help you build out your tool and integrate it with your CRM.
Can I customize the AI Voice assistant?
Yes! Our AI Voice assistant is highly customizable. You can build a script, inbound workflows, and a tailored voice. If you hear a call that you want to change some things that were said, you can go to the backend and use the Train the AI option and put in exactly what should have happened in the call. Our ability to integrate with home service CRM’s makes customization even more productive for your business.
What does onboarding look like for Free2Grow?
Our experienced customer success managers lead our onboarding process. They will work with you to build out your scripting and set up triggers for escalations and emergency calls. Your dedicated customer success manager will also help you get your AI-Voice integrated with your CRM. Our onboarding process typically takes 1-2 weeks. It doesn't stop there. Your CSM is assigned to your account as long as you are a customer and is available for any questions or help you may need.
Can Free2Grow handle complex customer inquiries?
Yes! Our AI Voice tool will handle complex customer inquiries and can even route calls to dedicated staff as needed. We work with you to script your calls, and set up triggers exactly how you would have a live person The knowledge of our AI system also automatically improves over time for your business.