JM Mechanical Case studies

FREE2GROW and JM Mechanical

The Challenge :

JM Mechanical, a leading provider of heating and cooling solutions, faced a common challenge: managing a surge in calls during peak seasons. The manual process of answering calls, scheduling appointments, and managing customer data was time-consuming and inefficient.

The Results :

69% Booking Rate: The AI-powered system efficiently schedules appointments, leading to a significant increase in booking rates.
100% Call Capture Rate: No more missed calls! The AI ensures that every incoming call is answered, even during peak hours.
75% Increase in Follow-Up Efficiency: Automated follow-ups and reminders help maintain customer relationships and drive repeat business.

What JM Mechanical's Customers Say:

“Our experience with Free2Grow and AI Voice has been incredible. It has become an important part of our process and has enabled us to handle spikes in call volume during the busy season. From inbound calls to scheduling and CRM integration, Free2Grow has the answers. Worth noting that our booking rate with Free2Grow AI Voice remains at a high level. Highly recommend it!”

Convinced yet? Let us help you Chose The Home Service Choice for AI Voice

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Frequently asked questions

What is Free2Grow AI Voice Calling?

Free2Grow is an AI-powered voice answering solution designed to automate and streamline your business communications. Handle incoming calls, intelligently adapt to every call scenario, create leads and schedule appointments automatically into your CRM, and provide best-in-class customer service with Free2Grow.

How does Free2Grow work?

Free2Grow has been delivering premium customer service solutions within home services since 2019. Our mission is to provide best-in-class CSRs using cutting edge AI Voice technology.

Can I customize the AI Voice assistant?

Yes! Our AI Voice assistant is highly customizable. You can build a script, inbound workflows, and a tailored voice. Our ability to integrate with home service CRM’s makes customization even more productive for your business.

Is Free2Grow easy to set-up?

Yes! Our onboarding process is led by experienced Customer Service Representatives with home service and CRM experience. They will walk you through the onboarding process which typically takes 1-2 weeks.

Can Free2Grow handle complex customer inquiries?