TEAM PERFORMANCE AT A GLANCE
CSR Assist, a CSR AI Grading Tool.
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Agent Evaluation
Evaluate your CSRs against a customized rubric.
Transcripts and Recordings
Instant access to call recordings with AI-powered transcripts
CSR Assist Dashboard
Instant access to performance insights of your CSR.
Weekly Summary
Weekly summary reports will be emailed to leadership giving a top down overview of all CSRs performance.
Client Testimonial
Texas Pride Heating & Air
