Mr. Electric

FREE2GROW and Mr. Electric

The Challenge :

Mr. Electric of Delaware, a leading electrical services company, faced the challenge of managing a high volume of inbound calls, especially during peak hours and after-hours. The manual process of answering calls, capturing customer information, and scheduling appointments was time-consuming and inefficient, often leading to missed opportunities and a suboptimal customer experience.

The Results :

Increased Booking Rate: The testimonial mentions a 70% booking rate, indicating that the AI Voice tool was effective in converting inquiries into appointments.
Improved Call Capture: With a 100% call capture rate, the AI Voice system likely ensured that all calls were answered, even during off-peak hours.
Enhanced Efficiency: Custom workflows and Service Titan integration implemented by Free2Grow likely streamlined the appointment scheduling process and reduced the workload for Mr. Electric of Delaware's staff.

What Mr. Electric Says:

"I've been working with Free2Grow for several months now. They've built a game-changing AI Voice tool that will continue to improve and deliver results for my business. They are fully integrated with my Service Titan and the booking rate has been 79%."

Convinced yet? Let us help you Chose The Home Service Choice for AI Voice

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Frequently asked questions

What is Free2Grow AI Voice Calling?

Free2Grow is an AI-powered voice answering solution designed to automate and streamline your business communications. Handle incoming calls, intelligently adapt to every call scenario, create leads and schedule appointments automatically into your CRM, and provide best-in-class customer service with Free2Grow.

How does Free2Grow work?

Free2Grow has been delivering premium customer service solutions within home services since 2019. Our mission is to provide best-in-class CSRs using cutting edge AI Voice technology.

Can I customize the AI Voice assistant?

Yes! Our AI Voice assistant is highly customizable. You can build a script, inbound workflows, and a tailored voice. Our ability to integrate with home service CRM’s makes customization even more productive for your business.

Is Free2Grow easy to set-up?

Yes! Our onboarding process is led by experienced Customer Service Representatives with home service and CRM experience. They will walk you through the onboarding process which typically takes 1-2 weeks.

Can Free2Grow handle complex customer inquiries?